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We guarantee that every online purchase you make from our store is a secure
transaction. Our site uses the strongest commercially available level of encryption,
128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure
and your information cannot be hi-jacked or redirected to anyone but BladeBox.
Look for the yellow padlock in the bottom-right of your browser as you enter
the Checkout section of our site.
What information we hold about you
If you have bought something from us we will have your email address, phone number,
address and credit card details. If you choose to deliver items to a third-party
(such as a friend) we will have their name and address. Information is only used
to help us deliver the parcels and contact you. Should you wish to receive our
BladeBox newsletter you can opt-in via
We also maintain an order history of your purchases. This allows you and us to
track your deliveries and review your past purchases. We also collect information
of a general nature about how many 'hits' our website gets. And we monitor the
site traffic patterns; this tells us which areas of the site are being visited
more than others. It also helps us build a more useful site in subsequent re-designs.
We don't track individual users pathways through the site. Our site also uses
'cookies'.
Cookies
Cookies are small amounts of data sent to your web browser by a web server. They
cannot harm your machine in any way as they are small text files with simple
information in them. You can see them as small text files inside your 'Temporary
Internet Files' folder in Windows. Our cookies keep track of the items in your
shopping basket and act as place markers when you move around the site. We also
use software to track general browsing behaviour on our website. This means that
we can build up a picture of the most popular areas and paths through the site
and any problem areas, though we don't use it on a personal level to track individuals
and their behaviour.
You may experience problems with our site when you try to buy items. These are
usually to do with how you have set up your security settings in your web browser.
If you have set your Security Settings in Internet Explorer to
'high' you have disabled cookies. Our site uses cookies to provide some features
such as the Shopping Cart and My Account. To use the site you will need to set
the security level for the internet to Medium (under Tools/Internet Options).
This is for "Safe
browsing but still functional". Alternatively you can add BladeBox.co.uk
to your list of trusted sites.
If you are worried about anything to do with our
site, please email us at sales@bladebox.co.ukand
we'll be glad to work through any issues with you.
Who else sees your information
We may have to disclose some of your information to service suppliers to help
complete your order. These parties include Royal Mail, Parcel Force and TNT.
You consent by using our web site to us using the personal information you have
given BladeBox and our trusted partners, as outlined in this Privacy Policy.
If you are worried about anything to do with our site, please email us on sales@bladebox.co.uk
and we'll be glad to work through any issues with you.
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